Privacy Policy

Last Updated: May 10, 2024

At Hope & Healing Family Therapy Center, Inc., your privacy and the security of your personal information are of paramount importance. This Privacy Policy outlines the types of personal information we collect, how it is used, and the measures we take to protect it. This policy is compliant with the California Consumer Privacy Act (CCPA) and applicable federal laws.

1. Information Collection

We collect information that you provide directly to us when you use our services, including:

  • Personal identifiers like your name, email address, and phone number.

  • Professional information, such as your medical history or current health status, provided through forms or therapy sessions.

2. Use of Information

The information we collect is used to:

  • Provide psychological counseling and related services.

  • Communicate with you about your therapy sessions or any changes to our policies.

  • Comply with legal requirements and professional standards.

3. Disclosure of Information

We do not share your personal information with third parties for marketing purposes. Information may be disclosed:

  • To comply with legal obligations such as court orders or subpoenas.

  • To protect the rights and safety of others or as required by law.

  • To healthcare providers or assistants involved in your care, with your consent.

4. Data Security

We implement appropriate physical, administrative, and technical safeguards designed to protect your personal information from unauthorized access, use, or disclosure.

5. Your Rights

Under the CCPA, California residents have certain rights regarding their personal data, including the right to request access to their personal data, request deletion of personal data, and opt-out of the sale of personal data.

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

7. Contact Us

If you have any questions about this Privacy Policy or our treatment of your personal information, please contact us at:

  • Email: hopehealing.ftc@gmail.com

  • Phone: (559)-367-6839

  • Address: 349 E. Bullard Ave Suite 102 Fresno, CA 93710